Q&A

Question 1: What is the difference between a private customized tour and a general tour group?

Answer: A private customized tour is tailored to your specific needs and preferences, allowing you to choose your own itinerary, sights, and activities. In contrast, a general tour group typically has a set itinerary and sightseeing schedule.

Question 2: How do I start planning a private customized tour?

Answer: You can contact us directly through our official LINE account, and our professional team will get in touch with you to understand your needs and preferences and design a customized itinerary that meets your expectations.

Question 3: Can I choose my own hotels and restaurants for the tour?

Answer: Yes, one of the advantages of a private customized tour is that you can choose your own hotels and restaurants based on your preferences. We will make reservations according to your requirements to ensure that your accommodation and dining experiences meet your expectations.

Question 4: Will a private tour guide accompany us throughout the trip?

Answer: Yes, we can provide private tour guide services, and the guide will accompany you throughout the trip to visit attractions, explain historical and cultural knowledge, and provide personalized professional advice.

Question 5: How is the cost of a private customized tour calculated?

Answer: The cost of a private customized tour will vary depending on factors such as the itinerary, selected hotels, restaurants, transportation, etc. We will provide a detailed quote based on your requirements to ensure that you can make an informed decision.

Question 6: Is emergency support available during the tour?

Answer: Yes, our team will provide emergency support to ensure that you receive assistance whenever you need it during the trip.

Question 7: Can special activities or experiences be customized?

Answer: Yes, we can provide various special activities or experiences based on your requirements, such as wine tasting tours, cultural workshops, private music concerts, etc., to make your trip more unique and enriching.

Question 8: What services do the tour guides provide?

Answer: Our tour guides will provide a range of convenient services, including hotel check-in assistance, ticket purchasing, restaurant reservations, group photography (non-full-time filming), and reminders to beware of pickpockets. In addition, the guide can assist you with tax refund procedures. If you need a driver to accompany you to enter attractions, we can also help you purchase the corresponding tickets.

Question 9: Do the drivers speak Chinese? Where are they from?

Answer: Our Chinese drivers are all overseas Chinese who are proficient in both Chinese and local languages. If you need to communicate during the trip, our drivers will be able to provide assistance to ensure that your journey goes smoothly.

Question 10: What kind of vehicle is provided for the charter service? Is it safe enough?

Answer: Our charter service uses Mercedes-Benz V-Class 8-seater vehicles. These vehicles are known for their luxury comfort and safety performance, providing you with a pleasant and safe travel experience. Our drivers are all licensed tour guides with rich driving and tour guiding experience, ensuring your travel safety.

Question 11: How is the itinerary arranged? Can I change the route if I want to?

Answer: If you want to change the route or itinerary, you can communicate with us or the driver, and we will adjust according to your wishes. This allows you to have complete freedom in planning your trip, without being restricted by a fixed itinerary.